Service Business Analyst

KHS Group | Waukesha | Service / Customer Supp. | Experienced professionals

YOU AND KHS:
TOGETHER WE’RE WORLD CLASS

Short description

KHS is a subsidiary of Salzgitter AG. As one of the world's leading manufacturers of filling and packaging systems for beverages and liquid food we are a world-class player. Our customers have trusted in our passionate pioneering spirit and first-class technologies for over 150 years. However, we can only remain world class if we continue to find new employees who make just as high demands of themselves and the quality of their work as our customers make of us at KHS. Are you one of them?

Your responsibilities

Reviews and analyzes reporting of actual monthly results and variances for sales, revenue, costs, headcount, capex and other Key Performance Indicators.
Start tracking performance, utilization of techs, and data trends.
Reviews and analyzes reporting of actual monthly results and variances for revenues, costs, margin, budget and Key Performance Indicators.
Day to day pricing based on incoming requests from RSMs, customer service and director of after sales service. Provide data on how current field service techs are being utilized by our customers. (recurring issues or errors with equipment, etc.)
Maintain parts margins within existing PM contracts and ensure that margins are within the defined model). Review how much revenue vs margin are incurred by KHS, and provide forecasts for needs related to valve rebuilds and PM contracts
Participate in the development of key Business Intelligence and Data Analytics systems, including the development of KPI’s and metrics for the Sales and Service departments.
Preparation/Development of key monthly and ad-hoc reporting, including sales forecasts, order entry, variances, budget planning, etc.
Assists in strategies and processes to achieve champion status in benchmarking initiative for Sales & Services.
Participate in the development and implementation of a Contract Management system for all new machine sales orders and service offerings. Collaborate with various departments including legal, finance, project management, sales and service to align the process across the group.
Using the preestablished price list from Germany and adding negotiated markups and discounts, quote prices to customer within the defined range by said global pricing covenants.

Your profile

A Bachelor’s Degree in Business or related field
One to three years’ experience working in a manufacturing office environment
Equivalent career experience and/or education.
A knack for data and some exposure to financials.
Beverage industry experience preferred.
Business mentality orientated.
CRM and ERP experience required; SAP experience preferred

Benefits

Medical, Dental, Vision insurance offered at 30 days of employment
Generous Educational Reimbursement program
Company sponsored Life and Disability Insurance
Paid Time Off
Ten (10) Paid Holidays per year
401K with Company Match

In order to ensure our success in the future, too, we need first-class employees – and we also have plenty to offer them.

Apply now

Contact Person

Ashley Meyer
Human Resources

Why KHS?

KHS is a global manufacturer of filling and packaging systems. With around 5,000 employees and KHS sites in over 40 countries we play a leading role in the industry. We always focus on quality, customer orientation, sustainability and reliability – and have done for over 150 years.