My first interaction with KHS was at a craft brewery, where I operated and helped maintain a KHS CombiKeg. Shortly after starting there, a new KHS filling machine for glass bottles was installed, and I had the chance to work directly with a few KHS service technicians. The professionalism and work ethic of the KHS team were highly regarded. When I was looking for a new job opportunity, KHS was at the top of my list. After an interview, I knew it would be a great fit for me.
I think KHS offers impressive technology and great people. It's also attractive because there are so many opportunities to get involved and grow within the company.
I started at KHS in 2015 as a service technician. My goal wasn't to become a manager; I wanted to be hands-on and use my skills practically. The job allowed me to work across the US and in Mexico and to learn and develop my skills and knowledge with KHS fillers. During my time as a service technician, our service group went through an organizational change.
My years working with customers as a regional service manager allowed me to develop relationships with our customers. I was also able to familiarize myself with KHS equipment beyond my initial expertise of fillers by working with the service technicians. My transition into the sales team has been fairly smooth, though it remains a daily challenge. My mentor, Rob Hyams, often pushed me. He believed my work with customers in the service area would translate well to the sales team and recommended me to replace him upon his retirement.
I find it exciting that every day is different. A new day means figuring out what to do, such as analyzing a customer visit plan or reaching out to clients. I can say that KHS offers many technical and infrastructure advantages. Good communication and cooperation between our various teams, including project management, scheduling, field service, inside sales and technical support, are essential. It's much more than just the technical side.
“When I was looking for a new job opportunity, KHS was at the top of my list.”
For young people, the job as a service technician is a great chance to learn on the job. You can travel around the world and learn new skills. You work closely with customers and other people. It's fulfilling to find good solutions for customers. Beyond technical know-how, it's a significant challenge to identify and meet customer needs.
There are many different paths you can choose. KHS offers high-level technology, and you can also move into a management role. The job as a service technician can lead to roles as a project or sales manager. Overall, you have a variety of possibilities.
Besides my job, I enjoy brewing beer at home. In the past, I worked in a brewery on the packaging side. In my free time, I go hunting and fishing. Sometimes I prefer to go alone, and sometimes with friends. It's a good way to clear my mind. My wife and I love to go on walks with our two dogs.
More experience reports
Joelle Marie Monzel
Product supporter | Department: Filling Technology Product Support | Bad Kreuznach, Germany
Dagmar Swientek
Executive Vice President Service Division | Department: Service | Dortmund, Germany
Karina Szewczyk
Sales Manager | Department: Sales | Warszawa, Polska
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“Building up my network and intensifying my cooperation with my colleagues in Sales is very important to me.”
“I want to provide my workforce with an environment in which they can personally develop with confidence and are free to indulge their passion for the job.”
“I’ve learned to master challenging tasks with lots of commitment and to combine my job with a functioning family life.”
“All in all, my job is a combination of safety shoes and high heels – quite literally!”
“We always try to find the distinctive characteristics of each specific client - this makes KHS unique!”
“I love my work at KHS, the products and the challenges these bring. We’re like a family and I’m very happy about that.”
“The fascinating products and the opportunity to work with colleagues coming from all over the world are the reasons why I chose KHS in the first place.”
“It’s a great feeling to have solved a complex technical problem – every single time.”
“Time and again I realize just how important personal contact is for the results of our work.”
“Being able to familiarize myself with production at our international plants proved extremely informative and is still of immeasurable value to me today.”
“Learning a technical occupation at KHS is useful for all those who wish to work on an international level.”
“As an electrical engineer you solve both technical and economic problems. That’s what I love doing!”
“I’m especially moved when local workers on international assignments come and thank me for my support.”
